Privacy Policy – Cozy Inn Rooms

Effective Date: May 22, 2026

Welcome to Cozy Inn Rooms. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, or interact with us through services such as WhatsApp.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information from users:

Name
Phone number
Email address
Booking details
Messages sent through contact forms or WhatsApp
IP address and browser/device information
Any other information voluntarily provided by you

2. How We Use Your Information

We use your information to:

Respond to booking inquiries
Provide customer support
Confirm reservations
Improve our website and services
Send important updates related to your bookings
Communicate with you through WhatsApp or other channels
Prevent fraud or misuse of our services

3. WhatsApp Communication

Our website may use the WhatsApp API to communicate with customers for booking assistance, support, confirmations, and updates.

By contacting us through WhatsApp, you consent to receive messages from Cozy Inn Rooms on WhatsApp.

Please note:

WhatsApp communication is subject to WhatsApp’s own privacy policies and terms.
We do not sell or share your WhatsApp number with unauthorized third parties.
You can stop WhatsApp communication anytime by informing us directly.

For more information, please visit:
WhatsApp Privacy Policy

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Understand visitor behavior
Enhance user experience

You can disable cookies through your browser settings if you prefer.

5. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when:

Required by law
Necessary to provide services
Working with trusted service providers assisting our business operations

7. Third-Party Services

Our website may contain links or integrations with third-party services including:

WhatsApp
Google Maps
Payment gateways
Analytics providers

These services have their own privacy policies, and we are not responsible for their practices.

8. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Delete your information
Stop receiving communications

To make such requests, contact us using the details provided on our website.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through the contact information available on the Cozy Inn Rooms website.